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How we are paid

The below Services & Costs and Client Agreement documents explain the way we undertake work for our clients and how we are paid for this. The Customer Privacy Document explains how we use your personal data and your rights regarding this.  A copy of these documents is available via the links below.

Meeting

Disclosure Documents

Mortgage and Insurance

Service & Costs

Client Agreement for

Investments & Insurances

Lifetime Mortgage

Service & Costs

Customer Privacy

Notice

Mortgages

 

Following our initial no cost meeting, before advice is given and a recommendation is made, we will agree how we will be paid if we proceed to a successful application.  If a fee is to be charged, it will be discussed and agreed at the initial meeting.

Example fee, if applicable:

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A combination of fee paid by the client and commission from the lender.  Fee of £350, £175 of which is payable on application and the remainder is payable on offer by the client, plus a lender fee paid to Abacus once the mortgage completes.

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Please refer above to the Mortgage and Insurance Services & Costs document which provides full details of the structure of our charges.

Lifetime Mortgages (Equity Release)

 

Following our initial no cost meeting, before advice is given and a recommendation is made, we will agree how we will be paid if we proceed to a successful application.  If a fee is to be charged it will be discussed and agreed at the initial meeting.

Example fee, if applicable:

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A combination of fee from the client and commission from the lender. Fee of £595.00 which is payable on completion by the client, plus a lender fee paid to Abacus when the lifetime mortgage completes.

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Please refer above to the Lifetime Mortgage Services & Costs document which provides full details of the structure of our charges.

Protection

 

Following our initial no cost meeting, this type of business is usually paid by commission only. This commission is payable by the provider for protection policies placed on risk as a result of our advice.

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The commission is included within providers' normal product charges so there is nothing you need to pay us in addition. The amount of commission, both initial and ongoing, is based on a percentage of the premiums payable.  This will be disclosed to you during the advice process.

 

Please refer above to the Mortgage and Insurance Services & Costs document which provides full details of the structure of our charges.

Investments and Pensions
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Following our initial no cost meeting, this type of business is paid by fee.  We will gather information about your circumstances and needs and prepare recommendations. This will be at our cost. After this we will agree a fee before implementation of recommendations and/or other services and project work (see later)

 

Please refer above to the Client Agreement for Investments & Insurance document which provides full details of the structure of our charges.

 

Ad-hoc
 

Abacus is able to provide a wide variety ad-hoc services for both clients and professionals on a fee basis.  A copy of our fee menu for such services is also accessible via a link below.

Ad-hoc Services Menu

© 2025 Abacus Financial Options Ltd

 

Abacus Financial Options Ltd is authorised and regulated by the Financial Conduct Authority (http://register.fca.org.uk/s). Financial Services Register No: 576165

 

The Financial Conduct Authority does not regulate National Savings or some forms of mortgage, tax planning, taxation and trust advice, offshore investments or school fees planning.

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If you wish to register a complaint, please write to us at Arena Business Centre, 9 Nimrod Way, Ferndown, Dorset BH21 7UH or email us at jeremy@abacusfinancialoptions.co.uk

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A summary of our internal procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 0234 567.

 

Registered Address:
Forest Links Road, Ferndown, Dorset, England, BH22 9PH
Registered in England, No. 07880295

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